Terms of service

1. Service Overview

This online store provides services for the sale of various types of cameras, including but not limited to surveillance cameras, action cameras, and network cameras. These Terms of Service apply to your use of our services, including browsing the website, making purchases, and using the products.

1. Orders and Payment

When you place an order on our online store, you will need to provide personal and order information. You must ensure that the information you provide is accurate and that you have the right to use the payment method you choose. We accept multiple payment methods, including but not limited to credit cards and PayPal.

1. Shipping

We will make every effort to process and ship your order promptly after it has been confirmed. We will ship your order according to the shipping method you choose, but we cannot control delays or interruptions in shipping due to unforeseeable circumstances (such as weather, traffic, customs inspections, etc.). In these cases, we will contact you as soon as possible and provide necessary assistance.

1. Returns and Refunds

If you are not satisfied with the product you receive, you may request a return and refund within 7 days of receiving the product. Within this period, you can contact us and provide a reason for the return along with relevant proof. We will process your request as soon as possible and arrange a refund after we receive the returned product. Please note that the returned product must be in good condition, otherwise we will not accept your return request.

1. Warranty and Repair

All products we provide to you come with a legal warranty period. If you encounter quality problems while using the product, you can contact us to request after-sales service. We will contact you as soon as possible and provide necessary after-sales service. If your product needs repair or replacement parts, we will handle it according to the actual situation.

1. Privacy Protection

We respect your privacy and promise to take all reasonable measures to protect your personal information. We will strictly comply with relevant laws and regulations and take necessary measures to ensure the security of your personal information.

1. Disclaimer

We will make every effort to ensure the accuracy of the content on our website and ensure that the quality of the products meets relevant standards. However, due to uncontrollable factors (such as weather, traffic, technical issues, etc.), we cannot guarantee the continuity, accuracy, and reliability of our website services. At the same time, we are not responsible for any losses or damages caused by your use of our website or products.